CARF Accreditation
CARF® International is an independent accrediting body of health and human services. MHA is proud to be CARF accredited in the following areas:
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Medication Management
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Outpatient Services
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Adult and Children's Case Management
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Peer Support
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Supported Employment
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Crisis Housing
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Group Homes
WHY ACCREDITATION MATTERS TO YOU.
Consumers like you have choices in directing your services. Carefully researching and selecting your options are essential steps to finding the services you need and achieving the results you desire.
Accreditation by CARF demonstrates MHA's commitment to continuously improve service quality and to focus on the satisfaction of the persons served. We have applied CARF's comprehensive set of standards for quality to our business and service delivery practices. Our commitment to excellence is periodically evaluated on site and reconfirmed annually.
In short, accreditation means you will receive services which meet or exceed the highest agency standards.
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HOW YOU CAN BE INVOLVED
Consumer involvement is a huge part of our commitment to continuous quality improvement. Our CARF accredited programs conduct yearly consumer satisfaction surveys. Directors and Team Leads in those programs are always happy to hear your feedback at any point in the year.
We also encourage consumers to share any suggestions for improvement at the suggestion box email below. You may also report any concerns or below standard business practices using the grievance form below or by emailing our Compliance Officer.